Terms of service.

Last updated 30 August 2026

Short, and in plain English. By buying a Small Claims Desk package you are agreeing to what is on this page.

1. Who you are dealing with

Small Claims Desk operates smallclaimsdesk.com and can be reached at support@smallclaimsdesk.com. That address is the right one for every question, correction, refund request and complaint.

2. What you are buying

A one-time $49 small claims filing package prepared for the specific court you tell us your case belongs in. It contains that court’s own filing form completed with your facts, a demand letter built from the same facts, and a filing checklist with the courthouse details. It is delivered to you by email as a PDF.

The price you pay is the price shown at checkout. Payment is processed by Stripe; we never see or store your card number.

3. We are not a law firm

Small Claims Desk is not a law firm and does not provide legal advice or representation. Using it does not create an attorney–client relationship. We prepare documents from the answers you give us. The full explanation is here, and it is part of these terms.

4. What you are responsible for

The facts are yours. We prepare your package from what you type in. We do not verify your account of what happened.
Check it before you file. Read the package and confirm every fact — especially the other side’s exact legal name. The court holds you to what is on the paper you sign.
You file it. We do not file your case, serve the other side, or appear for you.
Deadlines are yours to meet. Filing deadlines and statutes of limitation are your responsibility.
You confirm you are 18 or older and are bringing your own claim.

5. What we do not promise

We do not promise any outcome. We cannot promise that a court will accept your filing, that you will win, or that you will collect anything if you do.

Court fees, dollar limits, forms and procedures change without notice. We describe how we verify court information here, and your package tells you to confirm the current fee with the clerk before you go.

6. Refunds and corrections

We correct factual mistakes free, with no time limit, and refund in full where we never delivered or cannot prepare a package for your court. Full refund policy →

7. Your information

What we collect and why is set out in our privacy notice. Your claim facts stay yours; we use them to prepare your package and keep records so we can correct or re-send it.

8. Reviews

If we invite you to review us and you submit one, you are giving us permission to publish it with the display name you chose. We do not publish your email address, your order details, or any other private information. How our reviews work →

9. Fair use of the service

Please do not use Small Claims Desk to prepare a claim you know to be false, to harass someone, for any unlawful purpose, or to resell or redistribute our packages. We can decline or cancel an order, with a refund, if we believe it is being used that way.

10. Limit of what we owe you

If we get something wrong, our responsibility is to correct it, and at most to refund what you paid us for that package. We are not responsible for court outcomes, filing fees you paid the court, missed deadlines, or losses beyond the price of the package. Nothing here limits any right you have under the consumer law of your state that cannot be limited.

11. Changes

We may update these terms; the date at the top changes when we do. The terms that apply to your order are the ones in force when you bought it.

12. Governing law

These terms are governed by the law of the State of Florida.

Questions about any of this? support@smallclaimsdesk.com