Small Claims DeskFiling Prepared

Refunds

We correct mistakes for free.

Your package is prepared for you and delivered immediately, so the remedy we offer is a corrected package rather than your money back. Here is exactly where each applies.

Free corrections — always

If anything in your package is wrong, email support@smallclaimsdesk.com, tell us what factual information needs to be changed, and we will fix it and send you a corrected package at no charge.

There is no time limit and no limit on the number of corrections. A misspelled name, the wrong address for the other side, a date, an amount, a detail of what happened that came out wrong — all of it, free.

When we refund you in full

  • Your package never arrived. If delivery failed and we cannot get it to you, you get your $49 back.
  • We cannot prepare a package for your court. If we take your $49 and then find we cannot produce a usable filing package for the court you need, that is our problem, not yours. Full refund.
  • You were charged more than once for the same order.

When we do not refund

Once your package has been delivered, we do not give cash refunds. It is a document prepared to order and sent to you immediately — we cannot take it back once you have it.

In particular, we do not refund because:

  • you changed your mind, or decided not to file after all;
  • the court rejected your filing, or the case did not go your way — we prepare paperwork, we do not control outcomes;
  • you could not collect from the other side after winning;
  • a court fee or rule changed after we prepared your package (your packet tells you to confirm the current fee with the clerk before you go).

If something in that list happened because we got a fact wrong, that is a correction — email us and we will fix it.

How to ask

Email support@smallclaimsdesk.com from the address you used at checkout, or tell us what it was. Refunds go back to the card you paid with, through Stripe, and typically take a few business days to appear.

This policy does not take away any right you have under the consumer law of your state. See also Terms and Support.